Unified Communications Services help businesses streamline information delivery and facilitate more collaborative communication between co-workers, suppliers and clients.
Unified Communications Services is primarily concerned with the design, implementation, monitoring and troubleshooting of systems that transport information between end devices. Devices include routers, switches, firewalls, VPNs, IDS sensors, content switches, content engines and a host of other transport, security and monitoring products. Our transport mediums are local and wide area networks, wireless networks, and the Internet.
Zion’s Unified Communications Services help businesses to streamline information delivery and ensure ease of use, allowing for easier, more direct collaboration between co-workers and with suppliers and clients, even if they are not physically on the same site. At Zion, we implement Unified Communications solutions that provide business operations improvements and achieve reductions in associated expenses.
We have four areas of focus:
Core routing and switching – This includes large-scale network and data center design, network assessments, network routing and switching implementations, wireless surveys, wireless design and implementations, content networking, network monitoring and troubleshooting.
VoIP – Includes large-scale VoIP design and implementation, unified messaging, voice mail integration, unified faxing, call center design and implementation, voice over wireless, QoS, toll bypass VoIP trunking along with call reporting, voice network monitoring and troubleshooting.
Security – Includes IT data security assessment and design, remote/internal penetration testing, firewalls, VPNs, IDS/IPS, encryption, wireless security solutions, private VLANs, secure ACLs, AAA (Authentication, Authorization and Accounting), two-factor authentication, and self-defending networks.
Wireless – Includes wireless surveys, lightweight and standalone wireless solutions design and implementation services, wireless Mesh, location tracking, VoIP over wireless, wireless security and monitoring, and wireless troubleshooting.
A successful deployment of a Unified Communication Solution requires to follow the below processes
§ Unified communications pre-deployment assessment services
§ Design & deployment of solutions involving unified communications
§ Migration of existing legacy voice infrastructure to unified communications
§ Unified communications application development and integration
§ Deployment of unified communications management platform
§ Proactive network auditing of existing IP Telephony network
Zion has a strong track record in each of these areas and through our partnerships we support multiple technology vendor platforms. Our advanced Unified Communications technologies and services help you build reliable, cost-effective, and complete solutions for your business.