Solutions Offerings

Solutions Offerings

With a broad portfolio of Technology Solutions, Zion helps clients to solve business challenges

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Support Services

Support Services

Service is to be experienced. It is a reflection of attitude & commitment. 

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Deployment Services

Deployment Services

Get the technology you need today with Zion Configuration and Deployment Services.

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Life Cycle Support for IT Equipment

 
We offer Life Cycle Support to our clients for all IT Hardware, Software & Service. We call this as Life Cycle support to emphasis that the service extended by us in this flavor to ensure a high uptime of the equipment / service, since we support during its lifecycle. We focus more to prevent the problems rather run behind an incident & further escalation. Our support history shows more happy preventive maintenance visits than corrective calls list. This focused legacy helps our support professionals to always achieve high rated Customer Satisfaction Ratings. We mainly offer this support in following contract flavors:
 
 
1. Annual Service Contract (Non-Comprehensive) -Helps our clients to prevent a downtime, proactive approach without spare replacement.

 

2. Annual Maintenance Contract (Comprehensive) -Same as above service deliverables with spare replacement proactively

 
 
Some of the Deliverable under the scope of Life Cycle Support services as follows
 
Ø Break Fix Support for Hardware & Operating System

 

Ø Application Support (All Standard Applications)*

 

Ø Antivirus Support *

 

Ø Hardware Preventive Maintenance

 

Ø OS Preventive Maintenance

 

Ø Pro-Active Monitoring & alerts

 

Ø Uptime Commitment

 

Ø AV, OS & Application Patch Management

 

Ø Access to Zion ‘s Helpdesk & Knowledge Base

 

Ø Standby unit in case of beyond the committed resolution time*

 

Ø Covered under Data Protection Plan (Routine Back-up & Restore)

 

Ø Assistance in installing and configuring gadgets (such as Mobile, Tablets, PDA’s etc.)

 

Ø Under ZionVision Campaign

Our Services

  • Systems & Network Integration
  • AMC & Multivendor Support
  • Managed ICT Services
  • Surveillance Solution
  • Cloud Computing
  • Professional Services
  • Web Application designing

About Us

Zion Computers Private Limited was formed in 1994 by a group of young professionals with years of experience in the industry. The company has been conceived and promoted as a value driven company. Its corporate office is in New Delhi, and regional offices are in all Metros in India and in Cochin & Riyadh, and support locations all across India.

Contact Us

Zion Computers Pvt. Ltd

B-19, Sanwal Nagar, Sadiq Nagar Market, New Delhi-110049
+91 11 2625 0102
info@ziongroup.com
www.ziongroup.com

Bangalore | Chennai | Cochin | Mumbai